FAQ and Terms
What kind of custom work do you do?
I work on all types of social and personal stationery including wedding invitations and stationery, save the dates, announcements, parties, holiday cards, to small business identity to name a few.
What is the process for custom work?
Please visit my custom design page for complete details.
What types of printing do I offer?
I offer digital, thermography and foil printing. In addition special touches such as corner rounding, die cut and double thick cards.
What kind of paper do you print on?
I offer a range of paper options, please visit my paper selection page for complete details.
Can I order samples?
Yes, please fill out a sample request form here.
How much does it cost? Can you work within my budget?
Custom Design pricing will be as unique as your custom stationery. The quote you will receive will factor in the uniqueness of your design, print type, amount of colors printed, quantity, and additional touches.
Please visit The Collection to view pricing.
What is your return policy?
Due to the personalized nature of the stationery, items are not returnable. Any errors on my part will be corrected as quickly at no additional cost to you, the customer. If the merchandise was harmed during shipping, please contact me for further instructions.
How long will it take for my order to ship?
Since all orders are customized, digital orders will ship 2 - 3 weeks; thermography and foil orders will ship 3-4 weeks once final payment is received. Orders ship via USPS or UPS. Express shipping is available.
Terms and conditions
You (the customer) agree to the following terms of service.
- The customer is responsible for supplying all text copy, proofreading, and must submit written approval for all final PDF proofs before the print process begins.
The customer understands that colors displayed on monitor screens may differ from the printed pieces. The most accurate way to view the color of the printed pieces is refer to the printed Color Swatch, which is available in a sample packet.
- UpperCase Designs owns all right, title and interest, including all worldwide intellectual property rights in the Site and all content thereon. You agree not to copy any part of the Site or its contents or use, reproduce, modify, adapt, prepare derivative works based on, display, publish, sell, license or otherwise exploit the Site or any part thereof without the prior written permission of UpperCase Designs.